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Technical Project Manager

Job ID: 703 | Type: Full-time

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Technical Project Manager

  • 703
  • Integration/Security
  • Full-time
About Lark
Lark is the world's largest A.I. healthcare provider, servicing nearly 2 million patients living with or at risk of a chronic disease. Lark is a companion app on the user’s phone providing real-time coaching, guidance, and health insights to users. We are on a mission to disrupt the healthcare industry and make the world a healthier, happier place. Come join our team!
The Role
Lark is seeking a talented Technical Project Manager to drive customer integration and implementation projects, working closely with partners and internal TPMs. We are looking for someone who enjoys the challenges of working with consumer-facing and partner-facing projects in a start-up environment.  The right candidate will have excellent organizational, communication, leadership, technical, and customer relationship skills. In this role, you will establish proper expectations with external and internal stakeholders, drive speedy resolution within a schedule, and communicate status across organizations.
What You’ll Do
  • Own the relationship with partners from both account and technical perspectives from pre-contracting to post-launch
  • Work with Account Management and with partners on defining workflow and coordination on implementation, asset management and allocation both internally and externally
  • Work closely with Product Management to define and refine features to better align with partner needs
  • Analyze various kinds of data to drive primary business decisions, working closely with Data Science and Data Engineering and partners
  • Evolve and optimize core implementation and integration processes, collaterals and workflows internally and with partners
  • Drive execution and smooth delivery of multiple high-profile technical, product or projects from start to finish in the partner implementation and Professional Services space, and possibly other engineering functions as well
  • Organize and continually maintain project transparency by establishing key project information, visualizations, and a schedule/roadmap for all phases of a project, as possible
  • Foster communication around project status with various internal and external stakeholders and working to maintain harmony and accountability across the teams
  • Lead meetings with key stakeholders and own communication channels including capturing output and deriving action items
  • Develop and maintain a deep understanding of all aspects of the product and integration points
  • Ensure quality and stability of integrations with partners, including requirements, coordination internally and externally and hands-on testing
  • Proactively analyze and identify complex business and or client issues and trends and recommend appropriate actions
  • Be seen as a role expert by peers and partners
  • Prioritize and time allocate to consistently meet deadlines and improve processes
  • Maintain ongoing deliverables to the partner and key stakeholders

What You’ll Need

  • Background and understanding of the healthcare ecosystem and typical integrations
  • Deep knowledge and practical experience in structured project management & application development processes
  • Comfort with leading meetings between partners and Lark from both a workflow and technical perspective with Lark technical resources. Includes presenting to partners and senior management
  • Experience with medical billing and claims is a strong plus
  • Experience with APIs, HL7 FHIR and common file exchange integrations is a strong plus
  • Experience developing project management skills and capabilities within teams
  • Familiarity working with startups and their release patterns, Agile preferred
  • Ability to quickly adapt to fast pace, shifting priorities, demands, and timelines through analytical and Agile problem-solving mindset
  • Proficient in tools required to manage complex projects (i.e. Jira, Confluence, GitHub, Dashboards etc.)
  • Experience with Agile methodology and running stand-ups
  • PMP certification or equivalent experience preferred
  • Excellent written and verbal communication skills with the ability to communicate with all stakeholders and executives
  • Prior experience in software engineering/integrations/professional services a strong plus
Working at Lark
Lark offers the option to work remotely in the United States.  For Colorado Applicants only: minimum annual salary is $136,000 (minimum salary varies for other geographies). You may also be offered a bonus, stock options and/or benefits.  The company is headquartered in Mountain View, CA.
Lark is an Equal Opportunity and Affirmative Action Employer. We believe that diverse teams foster innovation and add to our mission-driven culture. We strongly encourage people from underrepresented groups to apply.

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"As trite as it may sound, the thing I love most about Lark is the people. I genuinely love working with my colleagues at Lark. Everyone is so supportive of each other and always willing to offer insight or lend a helping hand."

-- Jared

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All Lark Health jobs are remote, employees must be based in the United States.

Affirmative Action: Applicant Invitation to Self-Identify

Lark Technologies, Inc. (“Lark”) is an equal opportunity employer. As required by law, we must record certain information to be made a part of our affirmative action program.

Applicants for employment are invited to participate in the affirmative action program by reporting their status as indicated below. In extending this invitation, we advise you that: (a) workers (applicants) are under no obligation to respond but may do so in the future if they choose; (b) responses will remain confidential within the human resource department; and (c) responses will be used only for the necessary information to include in our affirmative action program. We are a company that values diversity. We actively encourage women, minorities, veterans and disabled individuals to apply.

Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment and will not affect your opportunity for employment or the terms or conditions of your employment.

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